FAQ

Your site will be created instantly, as soon as you fill in the Free Trial Form (or the Order Form). The site is immediately accessible for viewing on the internet.

Yes. The package includes unlimited updates. You can update your site by logging in to your Control Panel. Changes can be made 24 hours a day, from anywhere in the world, and any change made in your Control Panel will take effect immediately.

Please see the Features page for a detailed listing.

MyEvent.com takes Customer Service very seriously. You can contact us at any time by email (info@myevent.com), toll free at: 1- 877-769-3836, or by live online chat. Please click on help in your control panel for commonly asked technical questions or go to www.celebrate.com/help.

No. You will not have any advertising on your family reunion website.

Yes. You can password protect specific pages of your website, or you can create a single password for your entire website.

No. You can purchase and use your Website from anywhere in the world. Payment must be made in U.S. currency.

Yes. The Control Panel has several security features built in to ensure that only someone who knows your password can make changes to your website. Of course, it is your responsibility to safeguard your account information and password. For more details, please see our Terms of Use Agreement.

When a visitor to your site submits an RSVP form, you will automatically receive an email with all the information that your guest supplied in the RSVP form. In addition, RSVP's are stored in the Control so they can be reviewed at your convenience.

If you are already registered with an online retailer, you can include the direct link to their website on the Registry page of your Website.

No. MyEvent.com provides you with the space required to host your website. We do not however provide you with internet access.

To see the cost of all the various packages Click Here.

We accept Visa, Mastercard, and Money Orders.

If you have already started a Free Trial, to purchase your website simply log in to your Control Panel, and click on "Purchase My Free Trial" to pay securely online. You can also call us toll free at 1-877-7-MyEvent. (877-769-3836).

If you wish to skip the Free Trial, and you are ready to purchase your MyEvent.com Website immediately, click on the "Order" link, and follow the simple instructions to setup your site, and pay securely.

The standard package allows you to upload 150 large images in 5 photo albums, a large picture at the top of every page in the "page header", 60 small images per page on the "extra" pages next to each paragraph and 500 small pictures on the "family" page. The premium package allows you to upload all the pictures mentioned above and 1000 large photos in multiple photo albums.

The Control Panel has an easy to use tool which allows you to transfer your image files from your computer to your website.

If you do not have digitized images, you can scan regular photos or bring your photos to any Print shop and ask them to scan your photos onto a CD.

Yes. You can Add, Replace or Delete photos from your Slideshow or anywhere throughout the website at any time using the Control Panel.

The following formats can be uploaded to your website: .jpg's (in photo albums), .gif's, .png's.

When you sign up for your Website, you will receive a "welcome email". The email will confirm your new website address which you have chosen. Your website address will look like this: www.yourname.MyEvent.com.
The best way to inform your guests of your new website address is to print your website address either directly on your invitations, or on a separate card which is inserted in the envelope with the invitations.

Myevent.com provides you with a domain name at no cost that looks like this: www.yourname.myevent.com. We can also supply you with your very own Domain Name that will look like this: www.yourname.com .

The fee to register your own Domain Name is $25 for one year, $49 for 3 years or $79 for 5 years. If you would like to order your own Domain Name, please click on the order button in your control panel.

You can definitely keep your domain and point it to the website you create with our website builder. (This is assuming you do not use that domain for email purposes). Once you purchase your website you will ask the registrar who you bought the domain from to point your domain to our name servers.

Primary DNS ns1.myevent.com Secondary DNS ns2.myevent.com

After you do this please send us an email to info@myevent.com, telling us it is done. It will take 24 hours from that point for your domain to be propagated. If you have any questions please contact us.